Operation and Maintenance

Maintenance and Operations Centre

Our objective is not only to maintain safe plant operation but also to avoid unnecessary plant downtime. To help you achieve this, SELLA CONTROLS can offer recommended spare parts for your systems.

This stock may be held directly on site or, if preferred, can be included in a bonded stock agreement and held at SELLA CONTROLS until required.

On-site Support
In the event of a reported fault, our experienced safety experts can assist to quickly identify the source of the fault. We can also support you in maintaining both the hardware and software of the HIMA safety system. Upon request, we can provide an activity report that may include functional safety review together with root cause data.

We can help you develop and implement a tailored maintenance plan. We check, maintain, update and optimise the hardware and software within your HIMA system. The system maintenance also includes the revision of the system documentation. If desired, we can combine our visit with a brief system overview for your operating staff.

24/7 Support Services and Helpline
Our Support Service and Helpline is designed to offer expert advice 24/7, 365 days per year, with regard to troubleshooting, hardware and software issues, modifications and understanding HIMA system diagnostics. Our 24-hour service (hotline, on-call and spare parts) aims to reduce or minimise the risk of failures and problematic situations. In certain cases, such as emergency and unplanned modifications, these valuable services can be extremely useful.

Our experts are available to offer you practical assistance and advice around the clock, on services ranging from fault analysis, remote diagnosis, (if configured) and fault rectification, helping to minimise operational downtime.

Where required we can arrange for an emergency engineer to be on site within 24 hours of your call utilising available local HIMA engineering support.

Call Out is available 24/7, 365 days per year and applies to all principal industrial countries worldwide.

Training
Training courses are provided to equip participants with the know-how and expertise required to achieve a level of system knowledge which will enable them to operate the system and troubleshoot any common problems. Course content may be tailored to your specific requirement and can be targeted at different levels of personnel. Eg. engineers,
operators or maintenance staff.

Bonded Stock Management
We can offer clients the facility to hold core products in stock to meet critical response requirements and so minimise downtime and maximise cost-efficiency.

Repair Workshop
We have a dedicated team on hand to carry out all non safety-critical related repairs at component level. Any TUV certified hardware will be returned to the Original Engineering Manufacturer (OEM) for repair.

Please contact us for further information

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